Z-Line Designs ZL5001-01ECU
I bought this chair a weeks ago. When I opened up the box and inventoried the parts, there was one missing. The main control mechanism that connects the base of the chair to the top. Without this part the chair is unusable.I contacted the company (Z-line) that same day and it took them 2 days to respond. The customer service representative that got back to me assured that they would have the parts shipped out the very next day. I became concerned when aweek passed and they still had not e-mail me the promised tracking number.I contacted them today to see If I could get the tracking number only to findout that they had not shipped the part yet ... Executive chair. Waterfall seat edge provides enhanced leg circulation Butterfly seat with deluxe memory
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